Urban VPN Review

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See other VPN services no deal avatar We do not recommend this VPN service!
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Urban VPN is a free VPN service that can unblock streaming sites like Netflix and comes with unlimited bandwidth, meaning that you can stream as much as you like without worrying about how much data you are consuming. However, as with almost any free no-cost, it comes with a catch.

Urban VPN may be successful if you require little more than website unblocking, but its apps are poor. It also offers no customer support. There is a complete lack of transparency, meaning that it is likely not a trustworthy provider.

Urban VPN claims that it is different from other free VPNs and that it is speedy, free, and anonymous. However, on a closer look, it does not appear to live up to its promises. Keep reading for more information and whether we recommend Urban VPN or not.


  • pro icon Free VPN
  • pro icon Many server locations
  • pro icon Unlocks US Netflix


  • con icon P2P system
  • con icon Based in the US - Five Eyes member
  • con icon Limited device support
Price Starting At: 0 -day money-back guarantee
For New Users: No money-back guarantee
Number of servers: 84+
General information
Type of IP offered: Shared
Simultaneous connections / Users: Unlimited
OS support: Android, iOS, macOS, Windows
VPN Promotion: Get VPN from Urban VPN for 0$ per month
Unlimited Bandwidthcross iconKill Switchcross iconSplit Tunnelingcross iconZero Data Loggingcross iconFree Version / Trialcross iconMobile Appcross iconFirestick Compatiblecross icon
Payment options
  • American Express
  • Mastercard
  • Mastercard Debit
  • Visa
  • Visa Debit
  • Visa Electron
Geolocations available
  • Algeria
  • Argentina
  • Australia
  • Austria
  • Belarus
  • Belgium
  • Bolivia
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Ecuador
  • Egypt
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Guatemala
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iran
  • Ireland
  • Israel
  • Italy
  • Japan
  • Jordan
  • Kazakhstan
  • Kyrgyzstan
  • Latvia
  • Lebanon
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Mexico
  • Mongolia
  • Morocco
  • Netherlands
  • New Zealand
  • Nicaragua
  • Norway
  • Pakistan
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Romania
  • Russia
  • Saudi Arabia
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Turkey
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States
  • Uruguay
  • Venezuela
  • Vietnam

Urban VPN Security


As part of this Urban VPN review, we considered it vital to analyze the Urban cyber security and privacy features on offer. All of the best Virtual Private Networks should offer secure DNS leak protection, a strict no-logs privacy policy to ensure your personal data remains anonymous. So, how does Urban VPN protect your privacy?

Urban helps to protect your privacy with a reliable integrated kill switch to ensure your IP address and browsing activity does not leak if Urban VPN fails for any reason. This is reassuring, especially if you're using public wi-fi connections.

The Urban VPN website features a "Why Free?" page, which states that Urban VPN is operated and supported by Urban VPN's P2P community. Urban VPN claims that it uses a system in which once a user is connected, their internet traffic will be re-routed through another user's system, and vice versa.

However, the Urban cyber security approach highlights a host of concerns and questions. It is not clear how Urban VPN encrypts and protects user data. Nor is it easy to determine how much of your device's resources the Urban VPN apps will consume once installed. It is also necessary to consider what may happen if another Urban VPN user utilizes your IP address to carry out illegal activities.

Urban VPN does offer a privacy policy that is well-written and neatly organized. This policy details all of the information that the VPN service collects, stores and explains how it is used. The Urban VPN privacy policy states that the VPN service collects users' Agent ID, UDID, Android ID, and IP address to identify their approximate geographical location and provide their service.

However, an ambiguous paragraph suggests that IPs collected for location purposes are deleted upon completion of use, suggesting that information is deleted when you disconnect from the VPN. But it continues to explain that IP addresses collected when using Urban VPN will only be deleted when you stop using the VPN service and delete the application.

The policy further states that Urban VPN collects visited website URLs, but it seems that it doesn't attach these URLs to specific accounts. However, we would like to see Urban VPN make its logging processes clearer since data logging poses many security risks such as personal information theft.

It is also necessary to consider the issue of the VPN's use of Peer-to-Peer technology. This software may use your internet and other means of routing your internet requests through another customer's device. Your use of the software also enables other users to re-route their connections through your device.

It is not clear how much traffic will be routed through your system, how it is protected, or whether there are any privacy or security considerations in place. We would like to see Urban VPN reassure its users by clearly stating how its Peer-to-Peer system works or to complete an independent security audit of its product and policies. However, this does not seem likely, meaning that users are left to take the company's promises on trust.

There is little information about the encryption that is used by the VPN service. Urban VPN also does not offer a kill switch, meaning that your real IP address and any unencrypted information will be exposed if the VPN drops for any reason, which is worrying.

See other VPN services

Urban VPN Features


Urban VPN may be suitable if you are looking for a free service that will unblock websites and services. However, if you need a VPN to protect and anonymize your online activity, you will have to look elsewhere. Despite its promises, Urban VPN has some disappointing features; the Urban VPN apps are poor, there is no customer support, and currently no promises on further software updates.

Installing a free VPN typically comes with risks and limitations, but Urban VPN claims to be different. According to Urban VPN's website, its free service is "100% fast," "100% free," and "100% anonymous" with unlimited bandwidth, super-fast server speeds, and unrestricted access to any website.

The Products menu of the Urban VPN website displays no-cost VPN apps for Windows, macOS, iOS, Android, browser extensions, and a VPN proxy. This all seems promising, but as with all free Virtual Private Networks, it is necessary to look more closely. Things become confusing with a separate list featuring a "free Netflix VPN," "free Reddit VPN," "free Instagram VPN," and more. These options, when selected, are either marked as "coming soon" or direct you to download the same desktop or mobile apps.

We expected that the Urban VPN app would be easy to download and install, considering that there is no need to create an account, username, or password, equaling easy activation. However, the client installer failed multiple times during the download. Although the Urban VPN website claims to offer help "whenever you need it," this seems to be another false promise. Urban VPN does not offer a live support feature, instant chat, or any support section on its site.

Once the client eventually installs, it opens to reveal one of the most basic interfaces we've seen. There is nothing more than a menu. Clicking on the menu displays the 5 continents, selecting one of these shows all available countries and the option to Connect or Disconnect. There are no other options, no Favorites feature, auto-Connect, or advanced setting, at all.

The Urban VPN browser extension as well as the desktop apps help you connect to a VPN server almost instantly. Server connections are decent, with speeds of up to 200Mbs in the United States, comparable to many VPN services. However, it seems that the level of encryption is much lower. It is also necessary to remember that Urban VPN operates on a P2P system, so in the same way that you get access to another customer's resources, they gain use of yours.

With Urban VPN, normal browsing activities seem to take noticeably longer than the initial speed tests would have suggested. Many websites took a significant amount of time to load. The browser extension also seemed to display its own ads over web pages, which likely explains why it is necessary to accept the 'change all the data on the websites you visit' permission.

However, Urban VPN's use of P2P technology does make it an effective website unblocking tool, as it is not necessary to rely on a limited number of centralized VPN server locations. Instead, Urban VPN users have access to a host of residential IP addresses. Even when it came to accessing streaming sites, it did unblock Amazon Prime Video and Netflix but failed to unlock Disney+ and BBC iPlayer.

Does Urban VPN Have a Privacy Policy?

Urban VPN’s privacy policy details the service’s logging processes. Urban VPN states that it collects Agent ID, UDID, Android ID, and IP addresses to determine each user’s approximate geographical location and deliver its service. This suggests that there are privacy and security risks with Urban VPN.

The privacy policy includes some ambiguous statements. For example, it states that the IP addresses that are collected to identify a customer’s location are deleted after the completion of use. Although this may seem to suggest that the IP addresses are deleted when you disconnect from Urban VPN, the policy states that they are not deleted until you completely remove the Urban VPN app.

Urban VPN also states that it collects URLs of accessed websites, which can occasionally be Personal Data. It does seem that the provider attaches the URLs to specific accounts, but we would like to see this clarified, as some URLs can contain personal information.

How Does Urban VPN’s Free VPN Service Work?

Urban VPN is based on Peer-to-Peer technology which presents some security risks. The VPN software may utilize your connections as well as other resources. By using the Urban VPN service, you consent to the use of your device’s resources and web connection. This means that other users have free access to use your internet connection and resources, such as unlimited bandwidth.

When you connect to Urban VPN, some of your web traffic will be rerouted through other users’ connections, while some of their traffic will be passed through yours. This method presents a range of other security risks as it means third parties can carry out unsafe browsing activity under your IP address. Furthermore, this VPN method can put users at risk of personal information theft, if their IP address is misused.

It is difficult to tell how much traffic is re-routed, how this data is protected, and whether Urban VPN has any measures in place to prevent the security risks that come with this Peer-to-Peer VPN. We would like to see Urban VPN further clarify its processes and document exactly how its system operates, as all free Virtual Private Networks should do.

We hope that Urban VPN will complete an independent security audit of both its services and policies to offer reassurance for its users. However, none of this seems particularly likely, so customers are left to accept the company’s claims based on trust, which is concerning.

Does Urban VPN Have a Good Server Network?

Compared to many other free VPN providers, Urban VPN offers a decent network of servers with international locations across 85 different countries worldwide. Urban VPN provides this continually growing pool of servers in North America, Central America, South America, Oceania, the Middle East, Asia, Africa, and Europe, meaning you can surf safely with an IP address from one of these countries and bypass firewalls worldwide.

Does Urban VPN Have a Kill Switch?

Unfortunately, Urban VPN’s Peer-to-Peer VPN apps do not come with an integrated kill switch, which is extremely disappointing for users that want to protect their online security and privacy. A reliable integrated kill switch is one of the first features that we look for in any VPN.

Without a kill switch, if the Urban VPN connection drops for any reason, your real IP address and unencrypted data are at risk of exposure to hackers, cybercriminals, the government, and your ISP (Internet Service Provider). A kill switch serves to cut your internet connection if the VPN fails or drops for any reason so that no unencrypted data is ever leaked.

Is Urban VPN Good for Streaming?

Urban VPN offers a decent network of server locations across 85 countries worldwide. This means that users should have a decent choice when choosing to stream content on streaming sites like Netflix.

To get an overseas IP with Urban VPN, click on your desired continent, choose your country and Connect. The Peer to Peer VPN will re-route your connection and replace your IP location with that of the VPN server in your chosen country. This means that you can trick streaming services into believing that you are located in the same country as the content you want to access.

There is unlimited bandwidth and connection speeds are also decent with Urban VPN, with servers reaching speeds of up to 200Mbps on United States connections. This is comparable to many premium VPN providers, which is impressive. However, it is important to remember that Urban VPN does not offer the same standard of privacy or encryption.

It is also necessary to note here that Urban VPN operates on a Peer-to-Peer system, meaning that users share all resources. If you gain access to another user’s connection, they gain access to yours too.

Although raw speeds appear to be decent with Urban VPN, online browsing speeds are somewhat disappointing, with most sites taking much longer to load than normal. Also, the browser extensions seemed to show their own ads over certain sites, which is irritating.

When it comes to streaming, the app uses a P2P system which makes it somewhat effective for overcoming geo-restrictions as there is no need to rely on centralized VPN servers. Instead, you can replace your actual IP with a host of other residential IP addresses that belong to other user’s devices.

However, despite this, Urban VPN did not offer reliable access to every streaming site we tried to access. The app failed to access Disney+ and BBC iPlayer, but it did overcome restrictions on Netflix and Amazon Prime Video, which is something.

Is Urban VPN Easy to Set Up?

Although there is no need to create an account with Urban VPN, setup is not particularly easy. During the download, the installer failed multiple times. There is also no customer support with Urban VPN, which is particularly disappointing for first-time users.

Once the Urban VPN app has been downloaded, it offers a straightforward interface that features little more than a right-click display. Clicking on this will reveal the 5 continents, with each showing available countries. Choose a country to Connect or Disconnect, and that is it. There are no additional features, no Favorites section, and no auto-connect feature.

Is There an Urban VPN Browser Extension?

Yes, this free VPN offers a free browser extension for Chrome and Firefox. Urban VPN states that its browser extension offers a fast connection and integrated safe browsing features such as encryption and anti-malware protection to keep your browser activities safe. You can also activate an ad-blocking feature to avoid harmful advertising and prevent unsafe websites surfing.

However, even though this VPN offers integrated safe browsing features on its Firefox and Chrome extension and helps you to bypass firewalls, your personal data may still be at risk since Urban collects information like IP addresses.

Are Free Virtual Private Networks Safe?

It is necessary to note that many free Virtual Private Networks, like Urban VPN, are free for a reason. A free VPN will typically offer lower security and encryption standards compared to paid premium Virtual Private Networks, meaning that you may be putting your identity and personal information at risk by using one. Many free VPN services have even been known to store and share private user information for profit. It is necessary to consider that every VPN service needs to make money somehow, and most free Virtual Private Networks do so by malicious means.

Also, free Virtual Private Networks typically offer lower server connection speeds that cannot support streaming and gaming in high-definition, resulting in lagging and buffering. Urban VPN is another VPN service that comes with limitations. Although it may be successful at accessing some streaming services, it is necessary to note its poor logging policy, lack of customer service, and the low-security standards that come with its Peer-to-Peer software.

Do We Recommend Urban VPN?

At first glance, Urban VPN seems to offer it all – a free VPN with unlimited bandwidth and reliable unblocking performance. However, on a closer look, Urban VPN is supported by ads and perhaps by sharing user information with third parties for profit too. So, should you choose Urban VPN?

The unlimited bandwidth comes from using other user’s resources, meaning that you have to share yours too. The apps are extremely disappointing, and there is no data encryption leaving your private information exposed to hackers and cybercriminals.

Urban VPN’s logging policy is unaudited, and some of its claims are worrying and could put your personal data at risk. There is also a complete lack of customer support, meaning that you are left to resolve any issues alone. Therefore, we don’t recommend Urban VPN.

Urban VPN Alternatives

Even though we would not typically recommend installing a free VPN, it is understandable that not every user can afford to pay premium prices. We would advise against installing Urban VPN for the purposes listed above.

Instead, we recommend you choose quality over saving money. Choose premium VPNs like NordVPN or even secure free Virtual Private Networks from providers like ProtonVPN and Hotspot Shield. Very few VPNs offer free versions of their services, so we recommend Proton and Hotspot if you must have a free VPN.

Author Cliff Durward

Hi, I'm Cliff. I'm based in Cleveland, Ohio, with my wife and two kids. I have a keen interest in cybersecurity and have been writing about it for around a decade now. Due to my background in computer science, I am familiar ...
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