CyberGhost VPN Review

Our rating
Security Read more toggle icon
90%
Features Read more toggle icon
85%
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  • English e-mail support email enabled icon
  • English chat support chat enabled icon
  • No phone support phone disabled icon

CyberGhost has millions of worldwide users and is one of the most popular VPN services on the market. It offers excellent performance and powerful desktop apps. With great streaming capabilities, it is great for streaming fans too.

The Romanian-based provider's subscription plans start at just $2.25 per month, making it one of the cheapest VPNs on the market, as long as you are ready to commit to a longer plan. There is also a generous 45-day money-back guarantee, which is a lot more than most of its competitors offer.

While it has not yet been independently audited, CyberGhost makes strong commitments to privacy and security, does not log private user activity, and offers an excellent transparency report too. Moreover, if you run into any issues while using the service there is live-chat support available to assist you.

  • pro icon Located in privacy-friendly Romania
  • pro icon Accepts Bitcoin as a payment option
  • pro icon NoSpy server network
  • con icon Limited Netflix unblocking capability
  • con icon No phone support
  • con icon Uses virtual servers
Price Starting At: 3.19 $ / monthly 47.88 $ / annually
For New Users: 45 -day money-back guarantee
Number of servers: 7200+
General information
Max Speed: Unlimited
Type of IP offered: Dedicated
Simultaneous connections / Users: 7
Number of Netflix Libraries: 4
Information sharing: None
OS support: Amazon Fire TV, Android, Android TV, Apple TV, iOS, Linux, macOS, PlayStation 3, PlayStation 4, Roku, Windows, Xbox 360
Router support: DD-WRT, Tomato
VPN Promotion: Get VPN from CyberGhost VPN for 3.19$ per month
Capabilities
Unlimited Bandwidthcross iconKill Switchcross iconSplit Tunnelingcross iconZero Data Loggingcross iconFree Version / Trialcross iconMobile Appcross iconBrowser Extentioncross iconNetflix Approvedcross iconFirestick Compatiblecross icon
Payment options
  • Bitcoin
  • Dankort
  • Ethereum
  • Mastercard
  • Mastercard Debit
  • Paypal
  • Ripple
  • Visa
  • Visa Debit
  • Visa Electron
Geolocations available
  • Albania
  • Algeria
  • Andorra
  • Argentina
  • Armenia
  • Australia
  • Austria
  • Bahamas
  • Bangladesh
  • Belarus
  • Belgium
  • Bosnia and Herzegovina
  • Brazil
  • Bulgaria
  • Cambodia
  • Canada
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Cyprus
  • Czech Republic
  • Denmark
  • Egypt
  • Estonia
  • Finland
  • France
  • Georgia
  • Germany
  • Greece
  • Greenland
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iran
  • Ireland
  • Isle of Man
  • Israel
  • Italy
  • Japan
  • Kazakhstan
  • Kenya
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macau
  • Macedonia [FYROM]
  • Malaysia
  • Malta
  • Mexico
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Morocco
  • Netherlands
  • New Zealand
  • Nigeria
  • Norway
  • Pakistan
  • Panama
  • Philippines
  • Poland
  • Portugal
  • Qatar
  • Romania
  • Russia
  • Saudi Arabia
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sri Lanka
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Turkey
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States
  • Venezuela
  • Vietnam

CyberGhost VPN Security

90%

Using any VPN requires you to trust that using the product will not put your personal activity and private data at risk, especially considering that a VPN may have as much insight into your online activities as your ISP (Internet Service Provider).

CyberGhost has not yet been independently audited, unlike some of its competitors. However, it does make some strong security statements and assures its users that it will never store or misuse private user activity data. Its apps and clients are secure and it offers a great transparency report for additional peace of mind.

The VPN operates on secure 256-AES bit encryption which is industry standard and utilized by militaries and governments. The client also offers complete DNS and IP leak protection.

VPN connections are secured by VPN protocols. We would recommend using the OpenVPN protocol, as it is open-source, meaning that its software has been carefully examined for potential vulnerabilities. CyberGhost supports OpenVPN on its Android, Windows, and Linux clients. It is helpful to note that the Windows app utilizes the IKEv2 protocol by default, so it is necessary to manually change the protocol settings if you want to use OpenVPN. CyberGhost's iOS and macOS apps also utilize IKEv2.

Many VPNs have adopted the newest VPN protocol, WireGuard, however, CyberGhost currently only supports WireGuard on its Linux clients. CyberGhost's servers also run on RAM to prevent tampering by third parties.

CyberGhost has a strict no-logs policy, which is an essential feature in any VPN provider. CyberGhost's privacy policy is comprehensive and detailed, although extremely difficult to read. We would like to see a simpler policy that is easier for its customers to understand.

The policy states that CyberGhost will not store user browsing history, the sites you visit, the data you send and receive, or what you search for. Nor does it log your IP address, VPN connection timestamps, or how long you use the VPN.

The provider does seem to collect some data regarding VPN connection attempts, however, this is only statistical data. The VPN also monitors the bandwidth used, available memory, and server CPU load.

CyberGhost also offers an annual transparency report to evidence its privacy and no-logs policy statements. However, unlike some of its competitors, CyberGhost is yet to undergo a complete independent audit of its clients and servers. While we do believe the provider to be trustworthy, and the transparency report is a good addition, we would like to see a comprehensive security audit to back up all of the provider's claims.

One of the major selling points of CyberGhost is its NoSpy servers. Users can route their data through the NoSpy servers based in Romania for a more secure connection. CyberGhost's NoSpy servers are managed end-to-end by the VPN provider itself meaning that any security issues will be quickly detected.

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CyberGhost VPN Features

85%

CyberGhost is a Romanian-based VPN company that offers an excellent service and a wide range of advanced features. A subscription to CyberGhost will enable access to over 7,200 servers in 100 locations across 90 countries. Torrenting is supported on most, although not all, of CyberGhost's servers.

There are custom clients for Windows, macOS, iOS, Android, and more. CyberGhost's apps are well-designed and intuitive. Users can alter the VPN location from the menu beneath the VPN connection button. Click on the graph symbol to reveal real-time information about your server connection. For settings, tap the yellow tap on the left-hand side of the screen. Here there is the option to activate ad blocking, malicious site blocking, and tracker blocking.

There are also data compression and split tunneling features. Split tunneling enables you to select specific sites or apps that you want to run outside of the VPN connection. This is useful for streaming, gaming, or any other online activity that may block a VPN connection.

Alongside the typical VPN features, CyberGhost offers a range of extras. The VPN can block malicious ads, websites, and trackers, while automated HTTPS redirection ensures the safest connection possible whenever you access a site, and data compression can help to reduce bandwidth on mobiles.

The VPN supports 7 simultaneous device connections, which is slightly more than most of its competitors offer and is more than enough for the typical user.

There is also the option to purchase an additional dedicated IP address for $5 per month. This is useful for some users as you will gain access to the same unique IP address every time you access the VPN service.

Static IP addresses enable access to IP restricted networks, which is handy if you have to access a business system when using the VPN. They also offer a higher chance of accessing geo-restricted streaming sites and other platforms, as they haven't been affected by the bad behavior of other users.

CyberGhost's monthly plan will set you back $12.99 a month which is quite pricey when compared to competitors. The provider also offers a limited 12 months + 6 months free offer which comes in at just $2.75 per month for the first 18 months, renewing at $4.13 a month thereafter on the annual plan. This is excellent value for money, for the first subscription term at least, even compared to Surfshark which offers a 2-year plan for $2.49 a month.

Users can even choose to pay anonymously with Bitcoin, which means that no identifying payment details are required when signing up for the VPN service. There is also a generous 45-day risk-free refund policy, enabling you to test the service and if you are not happy, request a complete refund, no questions asked.

Summary

4
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Is CyberGhost Free?

The subscription price is one of the most important factors to consider when finding a VPN solution. As with most VPN products, signing up for a CyberGhost subscription will vary depending on the length of your plan.

A short-term rolling monthly plan does give you an additional level of freedom, but it comes at the highest price of $12.99. However, with CyberGhost’s current subscription pricing structure, even signing up for just 1 year will cut the monthly price to just $3.99.

If you are happy to commit to a longer-term plan of two years, the monthly cost will be $3.49 per month. However, the biggest discounts are to be found on the longest plan. Sign up for three years and pay just $2.25 per month (this includes three months extra free), making it one of the cheapest VPN products on the market. CyberGhost is known to run regular discounts, so keep an eye on its website if you are thinking about signing up.

If you want to test CyberGhost, there is a free VPN trial available too. However, it is somewhat complicated. On a desktop computer, the free VPN trial is only available for a 24-hour period, and it comes with a limited number of features. On iOS, you will need to sign up to receive a 7-day free trial, while on Android, you can get 7 days without signing up. So, to make the most of the free trial, we would recommend using it on an Android device if you have one.

On all of CyberGhost’s paid plans, except its 1-month option, you will receive an industry-leading risk-free 45-day refund policy. This means that if you want to test the service for as long as possible, we would advise signing up for a long-term plan and then requesting a refund if you are not happy.

Is CyberGhost Really Secure?

CyberGhost utilizes industry-standard AES-256 bit encryption, which is also used by militaries and governments. It is also good to note that the VPN apps are extremely transparent regarding the data that they store about your usage.

Users can choose to allow the VPN to collect some non-identifying statistical data to help improve its apps or opt-out of this. This level of transparency is impressive and is rarely seen among VPN providers.

When it comes to logging, CyberGhost reinforces its strict no-logs policy, which is part of its commitment to user privacy and security. It reassures users that it does not store the websites you visit, your browsing history, transmitted data, and search activity. Nor does it log user IP addresses, VPN connection logs, or how long you use the VPN.

However, unlike some of its competitors, such as ExpressVPN, CyberGhost has not, unfortunately, completed a comprehensive independent security audit of its software and servers. Despite this fact, we trust the company’s privacy claims. Moreover, there is a Transparency Report that offers some reassurance, although we would like to see a full security audit.

Where are CyberGhost VPN’s Servers Located?

When choosing a VPN provider, it is important to consider the range and size of its server network. The more varied server locations that a provider offers, the more choice you will have when masking your IP location or finding a server that is close to your geographical location.

CyberGhost offers servers across more than 90 countries. It provides a wide range of locations with better server support for Africa and South America than most of its competitors. CyberGhost is only rivaled by ExpressVPN regarding server network size, which offers servers in 94 countries.

Some users express concern about VPN companies’ use of virtual server locations, which are software-defined. A physical server location can support many virtual ones, and a virtual server location can be designed to appear as if it is in a different location to its host server. Virtual servers are no less secure than physical ones, but users should know where their private data is going.

CyberGhost rents servers in every location that it offers VPN access. It has 340 virtual servers; however, those which are virtual are located in the same place as the physical servers.

CyberGhost is one of the most powerful providers in the size of its server network, with an eye-watering number of over 7,200 servers. NordVPN is the only other VPN company to offer over 5,300 servers, and ExpressVPN offers 3000.

While a greater number of servers doesn’t necessarily mean that the VPN service is better, it can be useful. If you need a VPN server connection in a specific geographical location, having access to a higher number of servers gives you more chance of finding one that isn’t crowded or overwhelmed by a high number of customers.

Is CyberGhost Easy to Set Up?

CyberGhost makes an effort to ensure its client setup process is as simple as possible, even for beginner customers. The VPN offers 7 simultaneous connections and unlimited bandwidth, meaning that you can set up the VPN and enjoy encrypted browser traffic on all of your devices without needing to worry about how much data you are consuming.

If you opt for a free VPN trial period, clicking on the Trial link on the CyberGhost website will quickly download the client. Accept the terms and conditions, enter your email address and password, and click “please confirm your address” in the follow-up email that will be sent to you. Then, enjoy the free VPN trial with no need to enter payment information or other details.

Installing the free VPN trial on your mobile devices is similar. The CyberGhost website will send you to your device’s app store, where you can download and install the apps.

Things become somewhat more difficult if you need to download the VPN on your router or other devices such as a gaming console or Smart TV. Even though other VPN companies offer specialized downloads, CyberGhost requires a lengthier setup process. Log in to your account on CyberGhost’s website; manually add a new device profile; select the features that you require such as ad blocking, malware protection, data compression; select OpenVPN TCP or UDP; choose your country; enter a server name, username, and password; then download the OVPN file, key files, and certificates.

Does CyberGhost offer Dedicated IP Addresses?

CyberGhost has introduced a dedicated IP System, allowing you to purchase an additional static IP address for an extra $5 per month. Pay for this feature, and you will receive a unique IP address that will only be used by you. This means that there is less risk of becoming blocked by websites due to other bad behavior. It also allows you to gain access to IP-restricted business networks while connected to the VPN.

If you use CyberGhost VPN’s dedicated IP system, you will be able to choose from a list of locations, including Chicago, Frankfurt, London, Manchester, Montreal, New York, and Paris. Choose a location, and the CyberGhost website will present a token with a long text identifying your IP. Paste the IP text into your chosen app and enjoy protecting your dedicated IP by simply selecting it from the Location picker.

Even though this may sound complicated, there is a range of reasons to use a static IP location. CyberGhost will not associate the IP with your account to ensure it remains anonymous as a normal server location feature. This means that the provider does not have access to your activity, nor can it connect your activities to your account. However, this does cause some issues. If you lose your IP token, you will not get it back as CyberGhost does not know what it was.

Is CyberGhost Good for Streaming?

Many users choose to subscribe to a VPN to overcome geo-restrictions on streaming sites such as Netflix, BBC iPlayer, Amazon Prime Video, Hulu, and Disney+. CyberGhost VPN is a great option for streaming fans.

The VPN offers a helpful filtering system to identify the best servers to access your favorite streaming sites. The server filters offer recommended locations for streaming Netflix, Amazon Prime Video, YouTube, BBC iPlayer, Hulu, and more global streaming services.

Upon testing, CyberGhost had no problem in unblocking Netflix and successfully accessing content from a range of countries. BBC iPlayer is known to be more difficult to access, and CyberGhost did struggle to do so. The VPN did enable access to Hulu, Amazon Prime Video, and Disney+; however, it did require a few attempts with different servers.

So, even though CyberGhost can provide access to most streaming services and it is a lot better than many of its competitors, we would not regard it to be the best streaming VPN on the market due to its slightly fiddly setup.

Is CyberGhost Compatible with Desktop?

CyberGhost VPN offers desktop and mobile apps. There are native desktop apps for Windows and macOS operating systems. The macOS and Windows client reveals a simple, easy-to-navigate interface. There is a clear list of available VPN servers, a large power button, and the option to filter servers on the left side of the screen.

The VPN service offers additional features. These include tracker and adware blockers and protection from malicious websites, optional compression to improved performance by reducing traffic, and HTTPS everywhere to ensure safe surfing. A favorites system enables you to save your most used server locations and a tray icon that offers quick access to all of the essential features.

Smart Rules is, however, one of the best features offered by CyberGhost. It enables you to choose which IP address automatically connects when the VPN client is launched and when you open a certain app, such as a torrenting client.

There is a whitelist feature too that allows you to set up split tunneling and choose which sites or apps bypass the VPN tunnel connection.

There is also a reliable kill switch for a secure VPN experience. The kill-switch ensures that no unencrypted data or your real IP address will become exposed even if the connection to the server fails.

Overall, CyberGhost VPN offers an excellent desktop client that offers a range of useful and configurable features rarely seen elsewhere.

Is CyberGhost VPN Compatible with Mobile?

CyberGhost offers iOS and Android apps that operate on OpenVPN and WireGuard support. Despite this fact, the features on offer are somewhat limited when it comes to iOS; a simple, well-designed app with a full location list, Favorites option, and a useful option allows you to choose how the app operates when you connect to different networks.

However, the Android app offers a range of additional features and is arguably more powerful than desktop versions. You can choose for the VPN to connect to a random port, which helps bypass VPN-blocking software utilized by Netflix and other streaming sites.

There is split tunneling, which allows you to choose the apps and websites protected by the VPN and those that bypass it and utilize your normal IP connection. The Android app also features ad and tracker blockers and optional mobile data compression.

So, despite the relatively simple iOS app, CyberGhost’s mobile apps are well-designed and easy to use, even for beginner VPN customers. Its powerful Android app is especially impressive.

Is CyberGhost Good for Torrenting?

Similar to CyberGhost’s streaming filters, it also helps you to find good torrenting servers. This is useful as not every server offers dedicated torrenting support due to various regional restrictions.

Once connected to a torrenting VPN, connection speeds are relatively fast and reliable. A feature allows you to choose a CyberGhost VPN server location that will automatically connect when you open the VPN client. This is helpful to ensure you never forget to activate the VPN connection before you start torrenting.

Although we would like to see P2P support across all of the provider’s servers, CyberGhost VPN is a great torrenting VPN despite some limitations.

Does CyberGhost offer Good Customer Support?

If you run into issues when using the CyberGhost VPN app, there are a range of options. Firstly, CyberGhost’s website features a comprehensive range of setup and user guides, many of which are somewhat difficult to understand. There is also a 24-hour live chat option for immediate assistance and a slower email chat option.

Although the setup guides could be improved, the live-chat option is excellent if you require assistance when using the VPN.

Is CyberGhost Good for Gaming?

Although setting up a VPN on a gaming console is not as simple as on a desktop or mobile, installing a VPN on your gaming devices offers many benefits. With access to over 7,200 servers across 90 countries, CyberGhost is an excellent gaming VPN to ensure reduced lag and buffering, and protection from online threats.

Use CyberGhost VPN on your PS5 or Xbox and enjoy a better gameplay experience. The VPN will protect you against gaming threats such as DDoS attacks. If you want to access geo-restricted streaming sites from your console, CyberGhost will enable you to do so. You can use the VPN to access Netflix, Amazon Prime Video, BBC iPlayer Hulu, and YouTube from your gaming device.

Also, because CyberGhost enables you to bypass geo-restrictions, you can access different PlayStation and Xbox store libraries. This means that you can buy games for less or install games that are not yet available in your region.

Despite common myths that a VPN will slow down your gaming experience, installing CyberGhost VPN on your gaming rig may serve to reduce lag. Connect to a VPN server close to your gaming server and enjoy fast speeds and reduced lag.

Altering your DNS settings on consoles such as PlayStation, Amazon Fire, Xbox, or Nintendo enables easy setup; however, your internet traffic will not be encrypted. If you want to get all of the benefits of a VPN on your gaming consoles, install the product on your router.

You can install CyberGhost VPN on your router by following the setup guide on the provider’s website. Alternatively, you can purchase a router from CyberGhost that comes with a pre-installed VPN.

How Does CyberGhost VPN Work?

When you activate CyberGhost VPN, all of your Wi-Fi traffic will be rerouted through an encrypted tunnel of servers operated by the VPN provider. This ensures that anyone that has access to the same network as you will be unable to view your online activity. It also guarantees that your ISP (Internet Service Provider) cannot misuse or sell your private data to a third party for profit.

Your internet traffic will appear as if it is coming from the VPN server rather than your actual location, meaning that anyone watching will only see the VPN server address. This makes it much more difficult for anyone to track or monitor your online activity.

CyberGhost VPN can also be used to mask your location and replace it with the location of a VPN server that is across the globe. It enables access to geo-restricted streaming sites such as Netflix, Amazon Prime Video, BBC iPlayer, Hulu, Disney+, and YouTube.

Is CyberGhost VPN Better than NordVPN?

In recent years, the VPN market has grown significantly as more and more customers are opting for a VPN to protect their online security and anonymity. Choosing the best VPN provider can be difficult, especially considering the vast amount of VPN services available. So, we have done the hard work for you and have focused on the key features to compare CyberGhost VPN and NordVPN.

CyberGhost and NordVPN are two of the most well-known VPN providers on the market. Both VPN services are simple to install and easy to use, meaning that it should not take more than a few minutes to connect to one of the VPN servers. Also, both providers offer risk-free money-back guarantees, 45 days from CyberGhost and 30 with NordVPN.

Although both VPNs have a range of powerful features, CyberGhost does offer an additional 2000 servers in 30 more countries when compared to NordVPN.

CyberGhost

NordVPN

NordVPN vs CyberGhost VPN: Pricing

Both VPNs offer large discounts for customers ready to commit to a longer-term subscription plan. NordVPN’s one-month plan comes in at $11.95 per month, $9 a month for its 6-month option, and $3.71 per month for a 2-year commitment.

CyberGhost’s 1-month option costs $12.99, but its 6-month plan cuts the cost to $7.99 a month. If you are ready to commit to a longer-term plan, its 18-month option offers the best value, at $2.75 per month, making it one of the best VPN plans on the market when it comes to affordability.

NordVPN vs Cyberghost: Security

Security is one of the most important features to consider in any VPN review. NordVPN utilizes IKEv2/IPsec, OpenVPN, and military-grade AES-256 bit encryption, as well as a range of additional privacy features. Its reliable kill switch cuts out your internet connection to ensure your encrypted data never becomes compromised, even if the VPN server connection fails.

CyberGhost offers similar privacy features with AES 256-bit encryption and an automatic kill switch. Both providers clearly take customer privacy and security seriously and do not cut any corners regarding protecting your private activity and data.

NordVPN vs CyberGhost: No-logs policies

A VPN provider should offer a privacy report that contains a no-logs statement. This ensures that your VPN company does not store your private internet activity data. NordVPN’s privacy policy is independently audited by renowned security company PricewaterhouseCooper annually.

The strength of NordVPN’s security and privacy practices is evidenced by this report. The provider is also located in Panama, a country free from strict data retention laws, which means that it is not obligated to store subscribers’ data or present it to authorities upon request.

CyberGhost offers a similar no-logs policy and is based in Romania for similar reasons to avoid data retention laws that may put VPN users’ privacy at risk. However, CyberGhost is yet to complete an independent audit of its no-logs policy and software.

NordVPN vs CyberGhost: Customer support

NordVPN’s website offers a comprehensive FAQ that provides answers to common issues and questions. There is also live chat support available 24/7 in case you cannot resolve your problem alone.

CyberGhost offers a more comprehensive range of guides; however, many are more difficult to read and understand. However, there is also a live chat and email support team available.

NordVPN vs CyberGhost: Torrenting

CyberGhost openly states its torrenting support across a range of servers. You can also manually configure the client to automatically connect to one of CyberGhost’s optimized servers when you launch a torrenting app.

NordVPN also offers torrent-friendly servers in a range of locations, including Canada and the Netherlands.

NordVPN vs CyberGhost: Streaming

NordVPN operates over 4,000 dedicated streaming servers. Unfortunately during our tests, the VPN’s Windows client was unable to access Amazon Prime Video or BBC iPlayer; fortunately, the browser extensions enabled access to both sites and was able to unblock Netflix.

CyberGhost’s client features a server filter to identify the best servers depending on the streaming site you want to access. This makes it one of the best VPN providers for overcoming VPN restrictions on streaming sites such as Netflix, YouTube, Amazon Prime Video, BBC iPlayer, and more.

NordVPN vs CyberGhost: Mobile devices

CyberGhost is compatible with iOS and Android mobile devices; however, NordVPN’s app offers a more extensive range of features. CyberGhost’s kill-switch is not, for example, available on its mobile apps; however, NordVPN customers can activate it on Android or iOS.

Also, NordVPN offers the option to choose between IKEv2, and OpenVPN TC or UDP protocols on its mobile VPN apps, whereas CyberGhost offers no choice.

Author Cliff Durward

Hi, I'm Cliff. I'm based in Cleveland, Ohio, with my wife and two kids. I have a keen interest in cybersecurity and have been writing about it for around a decade now. Due to my background in computer science, I am familiar ...
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PrivacySharks » VPN provider » CyberGhost VPN Review