- English e-mail support
- English chat support
- No phone support
SaferVPN claims to be the fastest and simplest VPN on the market. The provider offers all of the features necessary for a decent VPN but it is fraught with technical issues, slow speeds, and a lack of advanced features.
Even though it may not be the best VPN service on the market, SaferVPN offers an array of excellent features. There are well-designed SaferVPN clients for Windows, macOS, iOS, and Android, as well as browser extensions for Chrome and Firefox. There is OpenVPN support with SaferVPN too, meaning you can set up the SaferVPN app on routers and other devices that do not typically support a VPN connection.
SaferVPN boasts a decent server network with over 1300 servers across more than 50 countries. There is customer support with SaferVPN via 24/7 live chat and email too in case you run into any issues while setting up or using the SaferVPN service.
- User-friendly apps
- Browser extensions
- Decent speeds
- Kill switch doesn't always work
- Limited torrenting locations
- Based in 14 Eyes country
|Type of IP offered:||Shared|
|Simultaneous connections / Users:||5|
|Number of Netflix Libraries:||Not available|
|Information sharing:||14 Eyes Member|
|OS support:||Android, iOS, Linux, macOS, Windows|
|Router support:||DD-WRT, Linksys, Netgear|
|VPN Promotion:||Get VPN from SaferVPN for 2.50$ per month|
- American Express
- Mastercard Debit
- Visa Debit
- Visa Electron
- Costa Rica
- Czech Republic
- New Zealand
- South Africa
- South Korea
- United Arab Emirates
- United Kingdom
- United States
SaferVPN offers a clear no-logging policy which states that the company never logs or monitors user internet activity traffic. SaferVPN reassures users that whatever they do online is private and anonymous. The SaferVPN website features a no-log page which explains that SaferVPN doesn't store user source IP addresses, DNS queries, accessed VPN IP address, personal internet data, user browsing history, or metadata.
Even though this may sound reassuring, we would like to see the SaferVPN VPN service offer more details as it is difficult to know what it means by "metadata" and "personal data." Moreover, the Unlawful Activity section of the SaferVPN Terms of Service suggests that if a user violates SaferVPN's rules, it may disclose profile details, email addresses, VPN usage history, accessed materials, IP addresses, and internet traffic data. This is worrying as it seems to indicate that SaferVPN is capable of storing a significant amount of user data.
In the SaferVPN client, there is an option to change between different VPN protocols including OpenVPN, IKEv2, L2TP, and PPTP. We would recommend using OpenVPN where possible as it is the most secure VPN protocol available. It is open-source too, which means that it has been heavily scrutinized by developers for potential weaknesses or leaks. In the SaferVPN client, you can enable the VPN to automatically connect if you utilize untrusted or unknown Wi-Fi networks.
There is an integrated SaferVPN kill-switch too, to cut your internet connection if the VPN fails for any reason. This ensures that no unencrypted information or your real IP address becomes exposed. Without a kill-switch, if the SaferVPN dropped, this data may be accessed by hackers, cybercriminals, the government, malicious advertisers, and your internet service provider (ISP). A kill-switch ensures you are always protected, even in the case that the SaferVPN fails.
However, with SaferVPN there is no option to choose between OpenVPN TCP or OpenVPN UDP connections or to set up an OpenVPN port. Although the SaferVPN client usually notices if the VPN connection drops, it may take a few seconds before it reconnects. This means that you may be left unprotected for a few seconds, which is somewhat worrying.
Also, if the SaferVPN connection fails due to an OpenVPN issue, the client simply shows a "Connection Failure" message on the interface instead of warning you with a clear notification. SaferVPN won't attempt to reconnect either, meaning that your device is unprotected until you notice the issue. The kill-switch should be able to resolve the issue, but the SaferVPN kill-switch seems to be somewhat unreliable which is concerning.
SaferVPN may not be the most powerful VPN on the market but it does offer a host of impressive features. SaferVPN offers apps compatible with a wide range of devices and operating systems including Windows, macOS, iOS, Android, Linux, Chrome, and Firefox. There is OpenVPN support too, meaning you can manually set up the SaferVPN service on routers and other devices that do not typically support a VPN connection.
There is the option to activate SaferVPN automatically if you connect to an unsecured or unknown Wi-Fi network. This is an extremely useful feature if you travel or connect to public Wi-Fi hotspots in cafes, hotels, or gyms. Such networks are typically unsecured and vulnerable to attacks by cybercriminals and hackers. SaferVPN will ensure your online privacy and security even on unsafe Wi-Fi hotspots.
There is 24/7 customer support with SaferVPN via live chat and ticket in case you need assistance while setting up or using the VPN app. The SaferVPN server network is decent too, with over 1300 SaferVPN servers spread across more than 50 countries worldwide. The SaferVPN servers appear to be operated by WLVPN, the company that offers white-label VPN services to a host of providers.
There is limited torrenting support on the SaferVPN Canada, Netherlands, and Spain servers. However, it is good to know that there is P2P file-sharing support available with SaferVPN for torrenting fans. SaferVPN supports a range of secure protocols including IKEv2, OpenVPN, L2TP, and PPTP. The is a detailed section of the SaferVPN website that explains the benefits and weaknesses of each protocol too.
The SaferVPN one-month rolling contract is relatively expensive, at $12.95 a month. However, the monthly SaferVPN subscription price drops to $5.49 on the 1-year option, and if you commit to a 2-year SaferVPN subscription the price will drop further, to just $2.50 a month.
Even though we would usually advise against opting for a long-term subscription plan, the SaferVPN long-term subscription plans are so cheap that it is not much of an issue. For example, IPVanish offers a 1-year plan for $77.99, while with SaferVPN you can get 3 years for just $10 more.
However, regarding the SaferVPN free trials, things become somewhat confusing. Previously, SaferVPN offered a 1-day free trial, but there is now no mention of this on the SaferVPN website.
If you do want to avail of a SaferVPN free trial, try downloading the SaferVPN mobile app first. Once the trial period has expired, SaferVPN offers a range of payment methods including credit card, PayPal, and more. Bitcoin is, unfortunately, no longer a payment option.
There is a 30-day money-back guarantee with SaferVPN too, for additional peace of mind. This means that you can test the SaferVPN product for free for a month before committing to a paid subscription plan.