- English e-mail support
- English chat support
- English phone support
StrongVPN may not be the absolute best VPN on the market, but it does offer the WireGuard protocol and support for up to 12 simultaneous device connections, as well as a risk-free 30-day money-back guarantee.
The VPN service comes with a range of industry-standard security features as well as some rarely seen additional options. It is also great in terms of server connection speeds and streaming performance too.
There are only 2 subscription options, enabling users to pay monthly or annually. The 1-month plan comes in at $10 a month, which is slightly below average, while the yearly options are priced at $5.83 a month (billed annually at $69.99). Both plans come with all VPN features.
- Great customer service
- Unblocks Netflix
- Many payment options
- Expensive monthly plan
- Limited subscription plan options
- Doesn't work with iPlayer
|Type of IP offered:||Shared|
|Simultaneous connections / Users:||12|
|Number of Netflix Libraries:||13|
|Information sharing:||14 Eyes Member|
|OS support:||Amazon Fire TV, Android, ChromeOS, FireOS, iOS, Linux, macOS, Windows|
|Router support:||DD-WRT, Tomato|
|VPN Promotion:||Get VPN from StrongVPN for 5.83$ per month|
- American Express
- Mastercard Debit
- Visa Debit
- Visa Electron
- Costa Rica
- Czech Republic
- South Africa
- South Korea
- United Arab Emirates
- United Kingdom
- United States
When it comes to user privacy and security, StrongVPN excels. It operates on military-standard AES-256 bit encryption as standard and supports first-rate OpenVPN, IKEv2, L2TP, and SSTP protocols, as well as the new WireGuard protocol. WireGuard was recently introduced and promises faster and more reliable VPN connection speeds than even OpenVPN. It also utilizes fewer resources and is more secure than other protocols, and is supported by Windows, macOS, iOS, and Android devices.
An important additional feature that is part of all of the best VPN products is a reliable kill switch. StrongVPN offers a kill switch too, to ensure your private online activity is protected even if your VPN connection fails for any reason. In the event that your VPN or internet connection drops, the kill switch serves to cut the transfer of unencrypted data so that your identity and real IP address never become exposed.
StrongVPN also states that it is a no-logging VPN service, which means that it will never store, monitor, or misuse your internet traffic data while you are using the VPN. The only data that is collected username and billing details that are necessary to create your StrongVPN account. However, the provider reassures users that it never shares or sells this information to third parties for profit.
There has also been no independent security audit to provide evidence for the provider's no-logging claims. This is disappointing as many other providers such as TunnelBear and NordVPN have started to complete annual independent audits of their VPN services, VPN servers, websites, and privacy policies. We would like to see StrongVPN follow suit in the near future.
This is especially important considering StrongVPN's United States-location. The U.S. is subject to strict data retention laws, which may be a cause of concern for many users. This means that users have less privacy than with a VPN located in another country that is free from such regulations.
Overall, StrongVPN's security features appear to offer what you would expect in a premium VPN, with a range of secure VPN protocols, industry-standard encryption, and no-logging. However, the lack of transparency is worrying, especially considering that the provider is located in the US. We would like to see the provider do much more to make its logging and privacy processes more clear and transparent and provide evidence to back up its no-logging claims.
StrongVPN offers just two subscription plans, giving users the option to pay monthly or annually. The one-month plan comes in at $10 a month, which is slightly cheaper than the industry average. The annual subscription plan is priced at $5.83 a month, or $69.99 when billed annually. Both subscription plans come with a risk-free 30-day money-back guarantee. This means that you can test the VPN product to make sure it offers all the features and services you require. If you are not completely satisfied, cancel before the 30-days are up and receive a full refund, no questions asked.
The provider suggests that the money-back guarantee operates in the same way as a free trial. However, you will still have to sign up for a plan and pay the subscription fee.
StrongVPN offers apps for a wide range of devices and operating systems. There is dedicated support for Windows, macOS, iOS, Android, and FireTV. There is also a range of manual setup guides for additional devices including Linux, ChromeOS, Amazon Kindle, Nodi, Synology NAS, and multiple router models.
The VPN service offers support for up to 12 simultaneous connections, which is much more than the industry average of just 5. This is more than sufficient for most users, although there is also the option to install the software on your router to enable protection for an unlimited number of devices. Installing the VPN on your router will protect any device that is connected to your Wi-Fi network. Your router will count as just one device connection, no matter how many additional devices are connected to it.
StrongVPN offers a decent server network with over 950 servers, in 46 cities across over 20 countries. This means that you will have sufficient choice when looking for a server to access geo-restricted overseas content on sites such as Netflix, Amazon Prime Video, Hulu, HBO, Youtube, Spotify, ABS, Crunchyroll, SkyGO, and more. However, UK television fans looking to access BBC iPlayer will be disappointed as StrongVPN, unfortunately, does not offer access to this site.
Torrenting and P2P sharing are possible with StrongVPN, however, the provider does not openly state that it offers torrenting support, nor are there any guides on the website.
When it comes to customer support, StrongVPN offers an extensive library of support guides on its help websites. The articles are divided into categories based on technical support, billing support, setup support, and FAQ. The support website is also usefully searchable by keyword.
Connection speeds are relatively fast too, whether you are browsing, streaming, downloading, or gaming. However, it is not the fastest in the VPN industry, and can not compare to providers such as ExpressVPN and Hotspot Shield.
The provider also has a VPN blog which is interesting and useful for more advanced customers. If you cannot find the answers to your queries on the support site, StrongVPN also offers 24/7 live chat support. You can talk to StrongVPN's support agents via the live chat option or by submitting a detailed request form on the website. Unlike many other VPN providers, StrongVPN also offers a phone line, which enables users to get in touch during office hours (Monday to Friday between 9 am and 5 pm).